Valuable Metrics

Measuring impact is harder than amassing followers.

Measuring value delivered is harder than clocking billed hours.

Measuring customer satisfaction is harder than tracking sales closed.

Measuring happiness is harder than counting dollars in a bank account.

Measure what's valuable, not what’s easy.

Success metrics are broken because we choose to measure what's easy rather than what's valuable.

Two questions:

What are you measuring and what value does it offer?

What would it look like for you to measure a more valuable area of your work?

I’m on your team,

Sawyer

p.s. The Data Chat is one way I help my readers. If you want to talk through an idea from these emails more or need help with a data challenge at your company, then book some time for us to talk.