In that order

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Problems and opportunities are tackled in this order:

People -> processes -> tools.

Like a building.

People are always the foundation.

Processes are the structure and frame.

Tools are the electrical, plumbing, and finishing touches.

As a leader, you will often see problems or opportunities. Something that requires you to execute something new or change course. Always start in this order.

  1. In what ways are our people creating, limiting or empowering this opportunity or problem?

  2. How are our processes creating, limiting or empowering this opportunity or problem?

  3. What role do our tools play in creating, limiting or empowering this opportunity or problem?

Fixing your tool stack first is like changing the light fixture in a house with a crumbling foundation.

I’m here,

Sawyer

from ​The Data Shop​

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