Two ways we get it wrong

I loved hearing from you yesterday about your thoughts on “What is business value”? Great conversations happening in my inbox.

Data teams have to be able to connect their work value. Or they will be the first target for cost reductions.

Finding clarity around value isn’t a nice to have.

It’s job security. And job satisfaction. And career growth.

Here are two key ways we get value wrong:

1. We tie value to inputs.

It’s valuable because it costs a lot. Or because we put a lot of time into it. Measuring value by inputs is toxic.

2. We tie value to outputs.

It’s valuable because we produced a lot of stuff. Many lines of code. Lots of dashboards. Measuring value by outputs is exhausting.

Value is best measured by outcomes.

We will talk more about that tomorrow. And I’ll throw out a few other definitions of value.

I’m here,

Sawyer

from ​The Data Shop

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Business Value: The benefits

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What is business value?