The fastest path to disappointment

The fastest way to disappoint someone is to not give them what they expect.

The most common way that happens by not telling them what to expect.

Most of us will accomplish what we intend to do.

However, most other people around you have visions and dreams that you play a role in.

And mapping their vision of the future to what you intend to do, is the fastest way to put a smile on someone’s face.

If customer satisfaction is important to you

then sharing expectations

early and often

is baby steps.

I’m here,

Sawyer

from ​The Data Shop