A superpower for you

Asking good questions is a superpower.

• Projects fail because of poor requirements.

• Partnerships fail because of a lack of understanding and interest.

• User testing fails because use cases were ignored or overlooked.

• The dashboard collects cobwebs because the business problem isn’t solved.

• The sale fell through because core needs were missed.

The point where we fail is often the point we…

• stopped asking questions.

• asked lazy questions.

• skipped follow-up questions.

• stopped listening to responses.

• assumed we knew their answer already.

The simplest superpower you can cultivate. That doesn’t require X-ray vision, a flying suit of iron, a shield of Vibranium, or powers from another universe.

Is caring enough to keep asking questions.

Until you understand. And the other person knows you understand.

Sawyer

from ​The Data Shop